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| CUSTOMER SERVICE AND HOURS: |
| Customer Services: |
Regular Hours: |
Holiday Hours: |
Phone:
Toll free 866-468-9478,
440-349-3311 in Cleveland, Ohio |
10 a.m. - 4:30 p.m. EST, Monday - Friday
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| PRETZABLES STORE HOURS: |
| Store Location: |
Regular Hours: |
About Our Products: |
30700 Bainbridge Road
Solon, Ohio 44139
Phone: 440-349-3311 |
10 a.m. - 5:00 p.m. EST, Monday - Friday
10 a.m. - 4:00 p.m. Saturday
Evenings & Sunday by Appointment.
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Pretzables™ products
are Kosher certified. Products may contain traces of peanuts and tree nuts. |
| Corporate Services |
Our experienced Corporate Specialists are ready to help make your gift shopping easy. If your list contains more than 10 recipients:
Email your order and list to info@pretzables.com.
Please do not include credit card information in your email. A specialist will contact you for that secure information within 24 hours.
OR
Fax your order and list to 440-349-3322, attention Corporate Services. A specialist will contact you within 24 hours.
For easy ordering, use our order spreadsheet: Click here to download then fill it out and e-mail back to us, or print and fax.
All lists should include: Recipient’s Name, address, phone number and gift card message. Be sure to include your e-mail address and phone number.
Contact customer service for information on bulk shipping.
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| 2009 HOLIDAY SHIPPING SCHEDULE |
| WARM WEATHER DESTINATIONS |
We specifically package Pretzables
to guarantee it will arrive in perfect condition even in the hottest
climates. Please select overnight delivery for warm weather destination
where temperatures exceed 60 F. Pretzables cannot be held responsible for
melting of product when overnight delivery is not accepted. |
All items are packed individually to ensure the highest quality and its
perfect arrival from us to you.
We're sorry, special limited-time shipping rates or special shipping offers do not apply to prior purchases.
Free Shipping offer orders must ship to one delivery address.
Call us for special shipping rates on orders of 12 items or more.
We are excited for you to receive your Pretzables package. Most orders will ship within 5 business days of order placement. Pretzables cannot guarantee delivery dates and is not responsible for delivery delays due to weather conditions or unforeseen acts of nature and carrier issues. See our delivery schedule below for more information.
Valentines
Delivery
| For shipments within the continental United States* |
Orders placed: |
Select this shipping method: |
Before February 4th, 2010 |
UPS Ground ** |
February 5 - 9, 2010 4pm EST |
UPS 3 Day ** |
February 10th, 2010 12pm EST |
UPS 2 Day ** |
February 11th, 2010 12pm EST |
UPS Overnight ** |
*Alaska, Hawaii, Canada and international destinations: Call 866-468-9478 for special assistance. We are sorry, but we cannot ship to FPO/APO or PO Boxes.
**All orders regardless of shipment method, will be processed within 5 business days of order placement in most cases.
We're sorry, special limited-time shipping rates or special shipping offers do not apply to prior purchases. |
| WHEN WILL MY ORDER SHIP? |
| Orders
shipped ground, 2nd day, 3rd day and overnight regardless of shipment method, will leave
our facility within 5 business days of receipt in most cases.
In an effort to ensure that your gift arrives on time, we reserve the right to substitute packaging and product of equal or greater value.
Pretzables does not guarantee date of arrival. Please refer to your UPS
tracking number for package delivery confirmation.
|
| WARM WEATHER DESTINATIONS |
We specifically package Pretzables
to guarantee it will arrive in perfect condition even in the hottest
climates. Please select overnight delivery for warm weather destination
where temperatures exceed 60 F. Pretzables cannot be held responsible for
melting of product when overnight delivery is not accepted. |
| SHIPPING RATES |
All items are packed individually to ensure the highest quality and its
perfect arrival from us to you.
We're sorry, special limited-time shipping rates or special shipping offers do not apply to prior purchases.
Free Shipping offer orders must ship to one delivery address.
Call us for special shipping rates on orders of 12 items or more.
Delivery Type |
| Ground |
Delivery within 7 business days in most locations within the contiguous US by 4:30 to businesses and 8 pm to residences |
| 3-Day |
Delivery to most businesses by 4:30 pm and most residences by 7 pm to most residences |
| 2-Day |
Delivery to most businesses by 4:30 pm and most residences by 7 pm to most residences |
| Overnight |
Next business day delivery by end of business day to most US addresses; later in remote locations |
| Free Shipping |
Delivery within 7 business days in most locations within the contiguous US by 4:30 to businesses and 8 pm to residences.
Sorry, free shipping is not availlable for orders delivered to Alaska or Hawaii |
Item |
Ground |
3-Day |
2-day |
Overnight |
| Chocolate Covered Cookies |
$9.85 |
$12.50 |
$13.50 |
$34.50 |
| Confetti Rods |
$9.85 |
$12.50 |
$13.50 |
$34.50 |
| Confetti Rod Party Tray |
$13.50 |
$21.00 |
$23.50 |
$41.50 |
| Delectable Dozen |
$10.00 |
$13.50 |
$15.00 |
$36.50 |
| Mini Stack |
$9.85 |
$12.50 |
$13.50 |
$34.50 |
| Popcorn Crunch |
$10.00 |
$13.50 |
$15.00 |
$36.50 |
| Pretzabark |
$9.85 |
$12.50 |
$13.50 |
$34.50 |
| Pretzabit Tray |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Pretzabits |
$10.00 |
$13.50 |
$15.00 |
$36.50 |
| Pretzabit Bag |
$9.85 |
$12.50 |
$13.50 |
$34.50 |
| Pretzables Gift Collection |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Pretzables Bouquet |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Pretzables-To-Go |
$9.85 |
$12.50 |
$12.50 |
$34.50 |
| Pretzel Party Tray |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Silver Box Collection |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Sampler Collection |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Sweet Ensemble Signature |
$11.30 |
$15.50 |
$18.00 |
$41.25 |
| Sweet Ensemble Grand |
$12.00 |
$17.75 |
$20.50 |
$47.50 |
| Sweet Ensemble Utlimate |
$13.50 |
$22.50 |
$26.00 |
$49.95 |
Shipping Surcharges - Shipping carriers may add a remote shipping/delivery surcharge to orders shipping to a remote location. If shipping charges are more than indicated on your web order, you will be contacted prior to your order being shipped so that you can approve any additional charges. |
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| Pretzables™ Guarantee |
| Our reputation for quality, value and customer service is important to us. If for any reason you are dissatisfied, please call us or send an email to info@pretzables.com. Please include or have your order number available. Our toll free number is 866-468-9478. |
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